General Information
1. What is Auto Care Style?
Auto Care Style is a premium online store specializing in high-quality car decor accessories, including seat covers, floor mats, sunshades, steering wheel covers, belt covers, car ornaments, keychains, and tumblers. We ship across the U.S. to bring stylish and functional accessories to car enthusiasts.
Ordering & Payment
2. What payment methods do you accept?
We only accept PayPal for secure transactions. If you encounter any issues with your order, please contact our customer support before opening a dispute.
3. How do I place an order?
Simply browse our store at autocarestyle.com, select the items you like, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
4. Can I modify or cancel my order after placing it?
Once an order is placed, it is processed quickly to ensure fast shipping. If you need to make changes or cancel your order, contact us within 12 hours of placing the order. After this timeframe, modifications may not be possible.
Shipping & Delivery
5. How long does shipping take?
Our estimated delivery times are:
- 7-10 business days for most standard orders.
- 10-12 business days for remote locations or during peak seasons.
6. How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package in real time.
7. Do you ship internationally?
Currently, we only ship within the U.S. We do not offer international shipping at this time.
Returns & Refunds
8. What is your return policy?
We have a limited return policy and only accept returns in the following cases:
- You received a damaged, defective, or incorrect item.
- You must report the issue within 3 days of delivery and provide photos for verification.
9. How do I request a return or refund?
If you qualify for a return or refund, please:
- Email us at [email protected] with your order number and issue details.
- Attach clear photos of the defective or incorrect item.
- Wait for our response within 2 business days with further instructions.
10. Are shipping fees refundable?
No, shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the issue was our mistake.
Product Information
11. Are the seat covers universal?
Most of our seat covers are designed to fit most standard car seats, but we recommend checking product descriptions and measurements before purchasing.
12. How do I care for my car accessories?
- Seat covers & floor mats: Hand wash or machine wash on a gentle cycle.
- Steering wheel covers: Wipe with a damp cloth.
- Keychains & ornaments: Clean with mild soap and water.
Customer Support
13. How can I contact Auto Care Style?
You can reach us via:
- š§ Email: [email protected]
- š Phone: 219-838-7816
- š Address: 2808 Duffy Street, Wewahitchka, Florida, 32465
14. What are your customer support hours?
Our support team is available Monday to Friday, 9 AM – 5 PM (EST). We strive to respond to all inquiries within 24-48 hours.
If you have any other questions, feel free to contact us. Thank you for choosing Auto Care Style!